What We Actually Do
We work on the mechanical side of garage doors, springs, cables, rollers, tracks, openers, and panels. Most calls in this area come down to one of two things: a torsion spring that finally let go, or an opener that's fighting hardware it was never matched to.
A lot of the housing stock around here was built between 1938 and 1996, with a lot of it clustering in the 1960s and 70s. That means a fair number of doors we open up still have original one-piece or early sectional hardware, sometimes paired with an opener installed decades after the door itself. We fix what's there when it makes sense, and we tell you plainly when a 60-year-old track system isn't worth chasing parts for anymore.
We don't do landscaping, fencing, or general handyman work, just the door and the gear that runs it. If you're not sure whether your problem is a garage door problem, describe what's happening when you call and we'll tell you straight whether it's something we handle.
The mild coastal climate here means we're not fighting the same rust and swelling issues you'd see in a harsher climate, so most failures come from age and use, not weather damage.
Contacting Us
Call (628) 221-4630. That's the number that reaches us, no call center routing you somewhere else.
Our address is 8 Digital Dr, Novato, CA 94949. We're not a walk-in retail counter with a showroom of doors on display; the address is where the business is based, not a place to browse hardware.
When you call, have the basics ready: whether the door won't open, won't close, is stuck partway, or is making a specific noise. If you know the age of your house or when the door was last serviced, that helps too, especially with the older housing stock common around here, a door from the 1960s gets diagnosed differently than one from a 1990s build.
We don't run 24-hour emergency dispatch, so if your call comes in outside normal hours, expect a callback rather than an instant answer. If your door is stuck open and the garage isn't secure, that's worth mentioning up front so we can prioritize accordingly.
You can also find more on our site at /.
Who Does the Work
The person who answers the phone and the person who shows up to look at your door are working from the same company, we're not a lead-gen line that farms your job out to a random subcontractor you've never spoken to.
We work on residential garage doors: the springs, cables, drums, rollers, tracks, and openers that make up the moving system, plus panel and section repair or replacement when a door's been dented or a panel's cracked.
We're not going to claim a certification number or a license number here that you can't verify from us directly, if that matters for your job, ask when you call and we'll give you the specifics that apply. Same goes for warranty terms on parts and labor: those depend on what's being repaired or replaced, so we'll walk through it for your specific situation rather than quote a blanket promise that may not fit your door.
What we can tell you is that the work is diagnosed and done by people who look at these systems all day, on doors that mostly date from the same few building decades common across this part of Marin.
Where We Work
We're based in Novato and work the surrounding area,
- Black Point-Green Point2 mi
- Lucas Valley-Marinwood3 mi
- Santa Venetia6 mi
- Sleepy Hollow6 mi
- Fairfax6 mi
- San Anselmo6 mi
- Woodacre7 mi
- Ross8 mi
- Nicasio8 mi
- Lagunitas-Forest Knolls9 mi
- Larkspur9 mi
- Kentfield9 mi
- Corte Madera9 mi
- Mill Valley9 mi
- Strawberry9 mi
- Tiburon9 mi
- Belvedere9 mi
- Sausalito9 mi
And coastal spots like Stinson Beach, Point Reyes Station, and Bolinas, all in the 10-16 mile range from Novato.
On the east side, that stretches to Pinole, San Pablo, Hercules,
- El Sobrante14–15 mi
- North Coast14–15 mi
About 18 miles to the west-southwest, for the right job.
If your address isn't on this list, call anyway and ask, distance from Novato is usually the deciding factor, not a hard boundary, and we'd rather tell you directly than have you guess.
Do you work on all garage door brands and ages of doors?
We work on standard residential sectional and one-piece doors and the common opener brands installed with them. Given how much of the local housing dates to the 1960s and 70s, we see plenty of older hardware. We'll tell you if a part is obsolete enough that replacement makes more sense than repair.
How far from Novato will you travel for a repair?
We regularly cover areas from about 2 miles out, like Black Point-Green Point, out to roughly 15-18 miles, including Hercules, El Sobrante, and the North Coast. If you're not sure your address qualifies, call (628) 221-4630 and ask before you assume we can't come.
Is there a showroom I can visit at your address?
Our address, 8 Digital Dr, Novato, CA 94949, is where the business operates from, not a retail showroom stocked with display doors. If you want to talk through options, that's best done by phone so we can ask about your specific door and house first.
What if my house is older and the door hardware looks original?
That's common here, a lot of the area's homes were built between 1938 and 1996, with plenty from the 1960s. Original one-piece doors and older track setups aren't unusual. We'll look at what's there and tell you honestly whether it can be repaired or whether the parts are too far gone to source.
Do you offer emergency or after-hours service?
We don't run a staffed 24-hour dispatch line, so calls outside normal hours typically get a callback rather than an immediate response. If your door is stuck open and the garage isn't secure, mention that when you call so we can prioritize it appropriately.
Tell Us What the Door Is Doing
Call and we'll ask a few questions before a truck leaves, then give you a straight answer on repair versus replace.